All UK orders will be shipped within 1-3 working days of the order being received and will be posted by first class mail, with a proof of posting unless otherwise specified. House of Smocking reserves the right to use alternative postage options as necessary.
The shipping rates for Europe have now been added but if your location is not listed, then please make contact for a shipping quotation. Shipping is by International Tracked or Signed or International Standard or courier for heavier items.
If International Standard is chosen then no refund can be made if your order is lost in the post.
International shipping rates have also been added, any queries, please make contact.
House of Smocking should be notified immediately of any item that is not received within 3-5 working days for the UK, 10 days for Europe and 25 days for international orders.
All customs and duty charges are to be paid by the customer